Growth Workshop 1: Master the Everyday Realities of Running a Business

Running a business isn’t just about strategy, it’s about the daily grind that keeps everything moving. This practical workshop tackles the real world challenges business owners face every single day, the stuff you won’t find in a textbook.

What You’ll Learn:

Setting Up Simple Daily Workflows

• Plan your day so things get done
• Prioritise tasks effectively (what gets done first, what waits, what gets binned)
• Create routines for emails, calls, and client updates
• End-of-day tidy-up for a fresh start tomorrow

Building Easy-to-Follow Systems for Client Care

• Remember to check in with clients
• Diarise follow up calls and set reminders that work
• Create a simple client tracker so nobody gets forgotten
• Train staff to maintain the same rhythm

Creating Chasing & Follow-Up Processes That Work

• How to chase quotes and when to follow up
• What to say and how to track responses
• Assign responsibility so nothing slips through the cracks

Fixing Customer Journey Weak Spots

• Slow response times
• Missed calls
• Poor handovers between staff
• Mixed messages to clients
  You help them tighten up these day-to-day leaks.

Why Attend?
These practical systems are the difference between a busy business and a profitable one. Strengthen your customer journey, eliminate weak spots, and build habits that make your business run smoothly.

Eligibility: New / start-up Companies in the Staffordshire catchment (excluding Stoke on Trent)

It is best to attend both sessions (17th & 19th March) to get the full benefit.

Here is the link to book your place for Part 1. 

Here is the link to book your place for Part 2.