Please find our forthcoming events that are taking place across Stoke-on-Trent and Staffordshire.  They offer excellent networking opportunities and a whole variety of information to be gained – click on each one of interest to find out more and book your FREE place today!

Upcoming Events

Voice Of The Customer

March 19, 2024
Webinar/online
10:00am - 12:30pm

In this third workshop delivered by Delta Swan, the 2.5-hour session focuses on the perspective of customers and how their feedback can improve overall interactions with your brand. Topics includes thinking about perceptions and actively listening to your customers, interpreting the difference between feedback and reviews, and improving your CXM to help repair and revive …

Sole Trader Vs Limited Company

March 20, 2024
Lister Suite, Hawkesyard Estate, Armitage Lane, Armitage, Staffordshire, WS15 1PU
10:00am - 1:00pm

The Accounting Insight workshop will last roughly three hours, focusing on topics such as the differences between a sole trader and a limited company, learning about how self-assessment tax works, and how to make claimable expenses. The purpose of this session is to give you more confidence in dealing with complex administration tasks and make …

Resilience Training

March 25, 2024
Commerce House, Festival Park, Stoke-on-Trent, ST1 5BE
10:00am - 12:30pm

The Growth Hub is working in partnership with Rebel Leaders to deliver the Resilience Training Workshop, a 2-hour session taking place at Commerce House in Stoke-on-Trent. Running and leading a business is not without challenges: the workshop will involve providing tools to manage the impact of challenges regarding health, business and decision-making. The event is …

Customer Journey Mapping

March 26, 2024
Webinar/online
10:00am - 12:30pm

The Growth Hub is working in partnership with customer experience consultancy Delta Swan to deliver this 2.5 hour-long online session, focusing on creating a customer journey map, which can then be implemented into the structure of your business. Whether you have attended the previous sessions or have prior knowledge of CX and are taking part …

The power of storytelling: Unlock new opportunities for your business

March 27, 2024
Staffordshire Chambers of Commerce - ST1 5BE
9:30am - 12:00pm

Join PR expert and BabaBaboon Director Sonya Farrall on 27 March for a captivating insight into “the power of storytelling”. In this free webinar, taking place from 09:30am – 12:00pm, Sonya will delve into the art of identifying story angles that not only captivate the press for brand awareness but also resonate with your LinkedIn …

Navigating grievance & raising concerns in the workplace

April 5, 2024
Staffordshire Chambers of Commerce - ST1 5BE
10:00am - 12:00pm

Learn how to navigate the complexities of grievances in the workplace with our free two-hour masterclass. Join us at Commerce House from 10am on 5 April as we explore the intricacies of grievance scenarios, outlining what constitutes a grievance and the grievance procedure – from the initial receipt of the letter to the resolution of …

Absence management masterclass

April 12, 2024
Staffordshire Chambers of Commerce - ST1 5BE
10:00am - 12:00pm

Effectively navigate the complexities of employee absences in the workplace by attending our free absence management masterclass at Commerce House on April 12, 10am – 12pm. By the end of the session, participants will have the ability to categorise different types of absence, both long and short term, and an understanding of the key steps …

Events Calendar