Customer Journey Mapping
March 26, 2024
10:00am - 12:30pm
The Growth Hub is working in partnership with customer experience consultancy Delta Swan to deliver this 2.5 hour-long online session, focusing on creating a customer journey map, which can then be implemented into the structure of your business.
Whether you have attended the previous sessions or have prior knowledge of CX and are taking part to improve your customer journey plan, this workshop will give you guidance and strategies to turn your map in to action and improve customer engagement with your brand.
Delta Swan helps new and small businesses to create awareness and explore the benefits of customer experience (CX) management, including identifying opportunities to change consumer perceptions.